Terms and Conditions
Information on Privacy, Communications, Copyright, Tax and Duty, and Returns and Exchange Policy
We take your privacy and security as well as that of the artists we represent very seriously. We conduct our business in full compliance with the provincial Personal Information Protection Act and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
Privacy of Information: We do not keep your credit card information on record. All purchase transactions are managed via secured third-party Stripe payment system.
Your contact information is kept privately and never shared with or sold to any third party. Your entire visit and navigation of this website is secured and kept confidential via encrypted protocol between your browser and our website host.
Communication with you: We will contact you with all the relevant information about your purchase: confirmation of the purchase and shipping information at the email address you provide.
If you subscribe to our newsletters, we will send those at the time of publishing only. You can unsubscribe from the newsletter at any moment.
Artists’ Contact Information: Under no circumstance artist contact information is provided.
Copyright: Copyright of all original artwork presented is owned by the artists. As such, their intellectual property is protected by relevant laws. No reproduction of their art in its entirety or in part may be done without the respective artist’s written approval.
Copyright of prints belongs to the relevant art cooperatives or distribution agencies. Please inquire at info@nativecanadianarts.com if you have any further questions.
The checkout process: Items added to your Shopping Cart are the items you are considering to purchase. The cart will display subtotals and totals of the added items. You may remove items from your shopping cart as you see necessary. No personal or payment information is collected until the actual checkout process.
To check out and complete your purchase:
- Enter your personal and billing information. This must match your Credit Card Billing information.
- To enter a shipping destination that is different from your billing address, select the ‘Shipping to a different address?’ option and complete the section.
- Depending on your province, respective taxes will be applied.
There are no taxes applied for purchases shipped outside Canada. However, for destinations outside Canada, local duty or declared value taxes may apply, which we do not collect. Shipping service providers may charge additional handling or brokerage fees, or any other Custom Clearance related fees. Please, consult with your local tax or customs agencies.
Returns and Exchange Policy: If not handled properly, graphic art can be easily damaged, affecting its resale value. The value of a painting or a print is depreciated by the severity of any damage, such as stains, folds, creases, dimples, etc., it sustains. To assist you in making the right purchase decision, we provide detailed information about each piece of art with full disclosures and transparency about its condition and any repairs done. That includes higher than is customary picture quality so you can see as clearly as possible the condition of each piece.
To prevent cases where we would have to resell items potentially damaged by a purchaser and then returned to us, we have a NO RETURNS AND NO EXCHANGE policy once the product is shipped to its destination and opened by the buyer.
Partial refunds: You may receive a partial refund on deposits or layaways, but once the product is shipped out to your designated destination and opened, no return will be accepted, and no refund will be issued.
Lost or damaged product refund policy: DaVic Art Gallery makes the effort to make transparent any product conditions noted about any product on the respective product page. If a product is lost during delivery or the product is received clearly damaged during its delivery, please contact us immediately. All shipments are insured, and DaVic Art Gallery will follow due process with the shipping company to collect insurance and then proceed to refund the amount to the customer.
Non-authentic art return policy: We offer a longer than average one-month return policy for products purchased from DaVic Art Gallery that are proven beyond reasonable doubt to be non-authentic. In the unlikely case that the art you purchased from us is proven to be non-authentic, contact us within one month of the purchase for a full refund.
Unopened product return and refund policy: If for any reason a product is returned to DaVic Art Gallery unopened and undamaged, the customer has two options:
- DaVic Art Gallery may resend the product back to the customer at customer’s request with the shipping costs charged to the customer, plus first return costs.
- The customer may cancel the purchase. The following amounts will be deducted from the purchase amount:
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- A 5% restocking fee will be deducted from the refund.
- The cost of shipping incurred will be deducted from the refund. The shipping charges deducted from the refund include the cost for the initial shipping of the product and the cost of returning the product.
For any questions or comments, please contact us at: info@nativecanadianarts.com
Shipping Conditions and Limitation of Liability: Please view here: https://nativecanadianarts.com/shipping/
For any questions or comments please contact us:
By email: info@nativecanadianarts.com